When the cargo from vendor's factory reaches our warehouse, it is first measured and weighed by authorised surveyors. The size of the container is decided based on the survey report.
Moreover, Seastar offers a unique service to its overseas customers - content verification - a hallmark in the services offered by the company. The contents of each box are verified against customer requirement by Seastar agents, and certified accordingly, prior to stuffing the container. The customer is then intimated about verification details.
Cargo pick up
The freight forwarding cycle begins with cargo pick up from the Vendor's factory. The cargo is then transported to our warehouse near the port of loading by train, air or truck, depending on factors like volume of cargo and shipping deadlines. The local state and central octroi/transportation formalities are adequately covered by Seastar. Besides, we also ensure that any documentation relating to endorsement of cargo by government agencies is complete. Under the expert guidance of Mr. Sharma, cargo movement is tracked continuously, and bottlenecks cleared, to ensure adherence to shipping deadlines.
After necessary formalities are completed and the container is loaded on the vessel, we send a message with the following information to the customer :
Feeder Vessel Name, Voyage No. ETD POL ETA T/Shipment Mother Vessel Name, Voyage No. ETD T/Shipment and ETA Destination Container Size and Container Load Plan. Container Load Plan containing the following information : Vendor Name, No. of Packages, Purchase Order No., Style Number and Description With this information the customer agent can plan disbursement of goods and logistics, even before the shipment arrives.
All the paperwork for the shipments, book freight onto airlines, ferries etc as well as taking telephone calls from clients and assessing their requirements. All of them have a "Customs & Excise" accreditation and are able to work air-side and dockside when the need arises.
Some of them have completed the training to assist with the loading of containers for both air and sea-freight. Some are even qualified to drive fork-lift trucks, Tugmasters and Articulated lorries as well as being able to risk assess given tasks. Whilst others have certifications that cover refrigerated transport. Some are even trained to ADR standards and able to deal with ALL types of hazardous cargoes.
We also facilitate cargo consolidation (By Air/Sea) for our customers which includes the transportation of cargo to the stuffing point, stuffing of cargo in container, custom process of shipping documents, use of Premium Air / Shipping lines and we make sure that the cargo will reach at the respective destination well before the time given by our reputed customer. We follow very carefully all the important shipping instructions given and take care of cargo by warehousing it until the shipment is physically effected.
While we arranges for the transportation of your goods, it provides the owner of the cargo financial protection against all risks of physical loss or damage from any external cause. The insurance provides risk coverage for ocean, air and road freights. Insurance services from we also provide coverage for stored goods at the company's warehouse. In the event of a loss or damage, the insurance surveyors are available for responsive and complete inspections. We claim handling unit makes quick, fair and complete settlements. Cargo insurance provides extra peace of mind for the valued customers.
(a) For international shippers offers:
(b) Service Highlights
Logistics and supply chain management is an integral part of the business. With the steady focus on these key functions, we provides its customers strategic benefits of warehousing. Located in the close proximity to the International Airports, we warehouses are well laid out, staffed by experienced personnel, and are supported by the latest inventory management, security and specialized storage systems. The facility consists of completely modern storage systems and material handling equipment. Thus, allowing the company to offer customers very high levels of operational efficiency.
(a) Customer Benefits Flexible warehousing services allows the customers to:
With branches in all metros and mini metros, we has several storage locations across India.
(b) This has enabled the company to serve multiple clients, and offer many more customer friendly solutions: